Phone: 1800 111 110








We are Gratex International Australia, a fast growing software development house and IT Service provider with strong experience in the Australian and New Zealand markets. Our purpose is to design, deliver and support remarkable technology solutions that enable our customers to take their business to the next level and realise their potential. We do whatever it takes to make it happen.

Gratex IT Services

Reliable. Responsive. Consistent

IT is often a complex and rapidly changing environment, so why not partner with a reliable provider to remove the hassle. At Gratex we work closely with you

to create a support structure that delivers your business objectives, from day-to-day management of tasks all the way to cloud computing and  needs. We don’t just seek to provide our clients with a solution; we strive to make them happy.


“Gratex provide excellent support, they keep our IT running. Our core business is housing, not IT and we want to get on with our business. Gratex understands that building a long term customer relationship based on trust is far more important than just billing workable hours,”

Colin Staunton, Allam Property Group





We have vast experience in

planning and delivering IT implementations big and small.

Let us be your trusted partner

and design your next IT project.







We offer a full range of cloud solutions to provide the most appropriate and cost effective hardware and software options for the needs of your organisation.







We have the most up to date tools and solutions to keep your

networks secure as possible from potential threats and minimise

and any downtime or disruption

an incident may cause.





Our team maintains and monitors your entire IT environment

around the clock to keep things running smoothly. Accompanied

 by full help desk and on-site

support for when you need it.


IT Services

Network Security and Business Continuity

Gratex Insurance Industry Systems

UPM2 is a suite of software solutions for developed specifically for the Australian and New Zealand insurance industry. Supported by a local team of business analysts and developers UPM2 delivers improved operational efficiency and has been a catalyst for growth for many of our clients.


“The real game changer for us is that we can now take the business to a new level at lower operational cost. Gratex UPM solution and the outstanding service of their industry experienced, local team made a huge difference to our overall business performance.”

Glenn Lambert, Managing Director, GT Insurance

UPM2 Agency Suite

Grow your business. Your way.

The most powerful process management system for underwriting agencies.

Designed to work the way you do.

UPM2 Claims Management

Consistent Outcomes. Fast turnaround.

Improve customer satisfaction and staff efficiency. Minimise manual work through process automation. Scale claims volume at reduced cost per unit.

UPM2 Health Care System

One Patient. One record.

A health insurance administration and claims processing system. Manage membership records, process and pay claims in the most effective and productive way. Delivered in partnership with Nightingale.

Why Gratex?

At the heart of Gratex’s service delivery is the dedication to deliver solutions that are tailored to the unique needs of each client and are fully aligned with their business objectives. With an uncompromising commitment to deliver the desired outcomes, Gratex combines the spectrum of business analysis, system development, system integration, hosted services, network and application security, support and consulting services in order to provide bespoke

solutions and long term successful partnerships.

Learn more about us

Let’s start a Conversation

Contact us

Gratex International Australia

Lakes Business Park

Level 1, 2A Lord Street

Botany, NSW 2019

Postal address:

P.O.BOX 7086

Alexandria, NSW 2015

Tel: (02) 8335 1100

Fax: (02) 8335 1190

Phone: (02) 8335 1100

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