Gratex International Australia

Innovative Insurance Industry Software Solutions

Dependable, quality IT Services from local experts

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We are Gratex International Australia, a fast growing software development house and IT Service provider with strong experience in the Australian and New Zealand markets. Our purpose is to design, deliver and support remarkable technology solutions that enable our customers to take their business to the next level and realize their potential. We do whatever it takes to make it happen.

Gratex IT Services

IT is often a complex and rapidly changing environment, so why not partner with a reliable provider to remove the hassle. At Gratex we work closely with you to create a support structure that delivers your business objectives, from day-to-day management of tasks all the way to cloud computing and  needs. We don’t just seek to provide our clients with a solution; we strive to make them happy.


“Gratex provide excellent support, they keep our IT running. Our core business is housing, not IT and we want to get on with our business. Gratex understands that building a long term customer relationship based on trust is far more important than just billing workable hours,”

Colin Staunton, Allam Property Group

Managed IT Services


Our team maintains and monitors your entire IT environment around the clock to keep things running smoothly. Accompanied by full help desk and on-site support for when you need it.

IT Consulting


We have vast experience in planning and delivering IT implementations big and small. Let us be your trusted partner and design your next IT project.

Network Security


We have the most up to date tools and solutions to keep your networks secure as possible from potential threats and minimize and any downtime or disruption an incident may cause.

Cloud Computing


We offer a full range of cloud solutions to provide the most appropriate and cost effective hardware and software options for the needs of your organization.

Gratex Insurance Industry Systems

UPM2 is a suite of software solutions for developed specifically for the Australian and New Zealand insurance industry. Supported by a local team of business analysts and developers UPM2 delivers improved operational efficiency and has been a catalyst for growth for many of our clients.


“The real game changer for us is that we can now take the business to a new level at lower operational cost. Gratex UPM solution and the outstanding service of their industry experienced, local team made a huge difference to our overall business performance.”

Glenn Lambert, Managing Director, GT Insurance

UPM2 Agency Suite

Grow your business. Your way.

The most powerful process management system for underwriting agencies. Designed to work the way you do.

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UPM2 Claims Management

Consistent Outcomes. Fast turnaround.

Improve customer satisfaction and staff efficiency. Minimize manual work through process automation. Scale claims volume at reduced cost per unit.

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UPM2 iClose Connector

Faster. Efficient. Automated.

Integrate UPM2 seamlessly with Ebix Broker Systems. Automate the entire policy lifecycle.

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At the heart of Gratex’s service delivery is the dedication to deliver solutions that are tailored to the unique needs of each client and are fully aligned with their business objectives. With an uncompromising commitment to deliver the desired outcomes, Gratex combines the spectrum of business analysis, system development, system integration, hosted services, network and application security, support and consulting services in order to provide bespoke solutions and long term successful partnerships.

Learn more about us

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Gratex International Australia

Lakes Business Park

Level 1, 2A Lord Street

Botany, NSW 2019

Postal address:

P.O.BOX 7086

Alexandria, NSW 2015

Tel: (02) 8335 1100

Fax: (02) 8335 1190

Phone: (02) 8335 1100

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© 2015 Gratex International. All rights reserved.

Lakes Business Park  |  Level 1, 2A Lord Street  |  Botany, NSW 2019

Postal address: P.O.BOX 7086, Alexandria, NSW 2015

Tel: (02) 8335 1100  |  Fax: (02) 8335 1190  |  Phone: (02) 8335 1100


Email:  |  Sales:

Lakes Business Park, Level 1, 2A Lord Street

Botany, NSW 2019


Postal address:

P.O.BOX 7086, Alexandria, NSW 2015


Phone: (02) 8335 1100  |  Fax: (02) 8335 1190