UPM+ and AI Automation

Artificial Intelligence (AI) is more than just a buzzword: it is a new, innovative approach to driving digital transformation in insurance.  Gratex is progressively rolling out new features harnessing the power of AI to increase efficiency and deliver value to customers.

Broker Closing


Using a combination of AI and OCR technologies, broker closings are read, interpreted and matched against the correct transaction. Acceptable tolerances are automatically applied for minor premium / charges differences.

Key Features

  • Incoming email is read by the System Process which detects and retrieves the email content

  • Metadata is extracted (sender, subject, timestamp, attachments). AI analyses attachments and extracts key information

  • A match is made to an existing transaction in UPM+

  • Rules are applied to assess the transaction. Either, UPM+ emails policy documents back to Broker or, if and exception occurs, the closing is referred to an underwriter for review.

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